The garage and your room would be ready at 14.00hrs. On your departure day, we ask for your understanding that you must leave the room no later than 11.00hrs. For late or early departure, the whole room price will be charged. Preferred date of arrival is Sunday and Thursday!
Südtiroler Volksbank (IBAN) IT 49 A 05856 58600 01157 0001 310 Internationale Bank code: (IBAN) IT 49 A 058 5658 6000 1157 0001 310 BIC/SWIFT: BPAAIT2B011 CIN:A
We are happy to book special rooms for our guests but are not able to guarantee particular room numbers even when previously confirmed.
If no cancellation cover is applicable the following cancellation fees will be implemented: 14 days before due arrival date will incur payment of 0% of the holiday booked. 13-7 days before the due arrival date will incur a payment of 30% of the holiday booked 6 days before the due arrival date will incur a payment of 70% of the holiday booked The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the above-named conditions for withdrawal.
Small dogs are welcome to come along with prior arrangement for a cost of € 25,- per day. Only particular rooms are available for guests holidaying with their pets. Dogs are not allowed in the restaurant, Zirbelstüberl, the winter garden and all other restaurants. The garden and Wellness area are also off limits.
We advise you to consider the ‚Holiday Insurance’! All needed information regarding the activation and cost are indicated in your personal booking confirmation. This Holiday Insurance can be taken out when you make your booking.
If you pay in cash you´ll receive a discount of 1.5% off your entire hotel bill. Travelers checks, American Express, VISA, MasterCard and EC Card
All room categories are no smoking.
Our holiday offers can not be accumulated!
Cash, VISA, Mastercard, Eurocard, Maestro, American Express, (no cheques)
A double room with single occupancy will incur an additional fee of between 50% to the room price including the ¾ gourmet board.
For the dinner of the New Year's Eve we calcolate a supplement of € 75,00 per person.
We ask for your understanding that we can only offer weekend breaks from Thursday to Sundays in conjunction with the Beauty-Relax-Package, (limited room category). Stays from Friday to Sunday can only be confirmed at short notice.