Do you offer flexible cancellation conditions?
Of course, we still offer flexible cancellation conditions if one of the following reasons applies:
- A travel warning for the province of South Tyrol has been issued
- You yourself have tested positive with Covid-19 (presentation of a positive test result required)
- Our Wellness & Spa facility may not be used due to an official order
Should one of these cases occur, we will cancel the booking free of charge at your request. We will promptly refund the deposit already paid. Otherwise the general hotel and contract conditions apply.Is the wellness area of Hotel Quelle open and are there still sports and fitness activities?
The entire wellness centre, the various swimming pools and sauna oasis are open for our guests without restrictions! Our SPA team ensures that distances are respected and that the maximum number of people in the saunas is respected. The maximum number per sauna is indicated at the entrance of the sauna.
Our daily programme "Aufguss" with different infusions, scented trips and peeling in the steam bath takes place, but with a maximum number of participants to ensure safe distances.
We also continue to offer our varied activity programme with guided excursions and fitness activities.