Accessibility Statement

  1. Introduction

    Hotel Quelle Nature Spa Resort is committed to making its website and mobile applications accessible in accordance with the national legislation implementing Directive (EU) 2016/2102 on the accessibility of websites and mobile applications of public sector bodies, as well as the requirements of the European Accessibility Act (Directive (EU) 2019/882).
    The legal basis in Italy includes, in particular, Law No. 4 of January 9, 2004 (commonly known as the "Stanca Law") and Legislative Decree No. 82/2022, which transposes the European Accessibility Act and becomes mandatory for large parts of the private sector from 28 June 2025.
    This accessibility statement applies to the website: www.hotel-quelle.com

  2. Accessibility Status

    This website is partially accessible, as not all requirements are fully met.

  3. Non-accessible Content

    Despite our efforts, it is currently not possible to provide certain content in a fully accessible manner. This includes, in particular:

    • Older PDF documents, office files, and videos published before the deadlines outlined in Directive (EU) 2016/2102. These documents and media may contain inadequate structuring, missing alternative texts, or lack accessible features such as subtitles or audio descriptions.
    • Complex or older content that cannot be quickly adapted due to technical or resource limitations.


    We are continuously working to address these barriers.

  4. Creation and Review of this Statement

    This statement was created/modified on 18.06.2025.
    Review methodology: Self-assessment (internal tests with various browsers and keyboard navigation) as well as partially automated tests using tools like WAVE or Lighthouse.

  5. Feedback and Contact Information

    If you notice any issues related to the accessibility of our website or need information about non-accessible content, please contact us at:

    Hotel Quelle Nature Spa Resort
    Magdalenastr. 4
    I-39030 Valle di Casies (BZ) (Bozen)
    Italie
    Email:
    Phone: +39 0474 948111

    If you require content or documents in an accessible version, we will provide them to you upon request within a reasonable period.

  6. Dispute Resolution

    If you do not receive a satisfactory response within 30 days, you can report the problem to the Agenzia per l'Italia Digitale (AgID) via the official online form: https://form.agid.gov.it/home
    Further information is available at: https://www.agid.gov.it/en/intervention-areas/accessibility-usability
NATURE SPA RESORT

Hotel Quelle

LUXURY & PRIVATE LODGE

Chalet Salena

ECO FARM & SUITES

Farm Fontis